About Us

Your Guide to Reliable NDIS Support

As the founders of STA Care Services, we have experience working in both the aged care and disability sectors. Through this, we’ve gained first-hand experience supporting people with physical and intellectual disabilities, and we understand the challenges our participants face.

We make sure all our clients have access to the right information and personalised services that empower them. We work closely with our clients, their families, and care teams to make sure every need is met. Our support workers receive individualised training so they are ready and confident to support you.

We also pay special attention to helping culturally and linguistically diverse communities easily navigate all NDIS services.

We are truly passionate about empowering our clients and helping them achieve their personal goals. Most of all, we believe in equal opportunity and helping everyone live life their own way.

Our Mission & Vision

At STA Care Services, we are dedicated to providing personalised NDIS support that empowers participants to live independently, confidently, and safely.

Our Mission

Supporting Independence Every Day

We aim to deliver high-quality, person-centred care that meets the unique needs and goals of every participant.

Our Vision

A Community Where Everyone Thrives

We envision a world where people with disabilities have the support, opportunities, and confidence to live life on their terms.

Our Values

Empathy, Integrity, and Respect

We act with kindness, honesty, and professionalism in every interaction, ensuring our participants always feel valued and supported.

Frequently Asked Questions

What services can I get with my NDIS funding?

You can use your NDIS funding for services like personal care, therapy, home support, community activities, and support coordination. The services are tailored to your goals and needs.

Can I change my NDIS service provider?

Yes! You can switch providers at any time if you feel another provider better suits your needs. We can help you with the process.

Do you offer support coordination?

Yes, our team can guide you through your NDIS plan, help connect with the right services, and make sure your supports match your goals.

How do I apply for NDIS support?

You can apply through the NDIS website or call the NDIS hotline. Once approved, we can help you use your plan to access the services you need.

What’s the difference between self-managed and plan-managed funding?

Self-managed: You control your funding and pay providers directly. Plan-managed: An NDIS-registered plan manager handles payments and paperwork for you, making it easier to manage your supports.